CharlieHR Review 2026: Features, Pros & Cons, Pricing, and Alternatives
CharlieHR is HR software built for small UK businesses that need to run people operations without hiring an HR team. Charlie also changed shape over t...
Gusto and ADP both promise the same thing: payroll, HR, and benefits in one place. But they are built for different company sizes, and they price themselves in completely different ways.
I compared both on the things that actually decide the purchase: what you pay per month, what payroll processing and HR features you get, and how much admin work each one creates. At the end, I also cover what to do if neither fits, because for some teams the real problem is not payroll at all.
| Criteria | Gusto | ADP |
|---|---|---|
| Starting price | $49/month + $6 per person | Quote-based (RUN); Roll is $29/month + $5 |
| Pricing transparency | Published on the website | Custom pricing, sales call required |
| Built for | 1–100 employees | 1–49 (RUN), 50–999 (Workforce Now), enterprise (Lyric) |
| Setup | Self-serve, same day | Longer, usually guided |
| Strongest at | Ease of use and transparent pricing | Complex payroll, multi-state compliance, scale |
| Weakest at | HR depth once you pass ~100 employees | Cost clarity and simplicity for smaller teams |
Short version: Gusto is the easier choice for a small business that wants payroll running this week. ADP is the stronger choice once payroll gets complicated — several states, several entities, or hundreds of employees. Neither one is the best payroll software in every situation; it depends on where your complexity sits.
This is where the two are least alike, so I am putting it first.
Gusto publishes everything. You pay a monthly base fee plus a per-employee fee, and all plans include unlimited payroll runs and automatic tax filing.
| Plan | Base price | Per person | Best for |
|---|---|---|---|
| Contractor Only | $35/month* | $6 per contractor | 1099-only teams |
| Simple | $49/month | $6 | Single-state small business |
| Plus | $80/month | $12 | Multi-state, needs time tracking |
| Premium | $180/month | $22 | Wants dedicated support |
| Select | Custom quote | — | 25+ employees, premium tools |
*Gusto periodically runs a promotion, making Contractor Only free for the first 6 months.
What that means in practice, for a 10-person team:
The number worth watching is the add-ons. Gusto publishes them, but they stack up fast, and each one carries an additional fee on top of your plan:
ADP does not publish pricing for its main products. You request a custom quote, and what you pay depends on headcount, pay frequency, and modules you add.
The one exception is Roll by ADP, a chat-based product for very small teams, at $29/month + $5 per employee.
For ADP RUN, third-party publications, including Business.com and Tech.co, reported in 2026 that the Essential plan may start at around $79/month plus $4 per employee.
ADP has never confirmed this figure, and both sources note that ADP prices case by case. Treat it as a rough budgeting number, not a list price; the only reliable way to compare your exact cost against Gusto is to request a quote.
ADP also runs frequent promotions offering three months of free payroll processing to new customers, which is worth asking about.
| The honest comparison of prices: For a small business with about 25 people, Gusto is almost always cheaper and far easier to budget for. Pricing transparency is a real advantage here, not just a marketing line. Once you are past 50 employees and into multi-state payroll, the comparison stops being about the sticker price and starts being about what your compliance exposure costs you if something goes wrong. |
Gusto payroll handles the fundamentals well: unlimited payroll runs, automatic federal, state, and local tax filing, direct deposit, W-2s, and 1099s. You can set payroll to run on its own. Multi-state payroll sits on the Plus tier and above, so single-state teams on Gusto Simple do not pay for what they do not use.
ADP payroll is built for more variation. ADP RUN covers businesses with 1 to 49 employees and runs across four tiers: Essential, Enhanced, Complete Payroll & HR Plus, and HR Pro. Each tier adds compliance and HR depth. Enhanced brings state unemployment insurance management and background checks. Complete adds an HR help desk and handbook wizard. HR Pro adds a dedicated HR specialist and a legal hotline.
Above 50 employees, you move to ADP Workforce Now, which has its own tiers and lands somewhere around $18–$30 per employee per month according to third-party estimates. At the enterprise level, there is ADP Lyric HCM, launched in 2024, which supports payroll in 75+ countries. ADP TotalSource is the separate PEO option if you want to outsource HR entirely.
Gusto covers onboarding, employee self-service, document storage, and basic HR tasks with almost no setup. It is a genuinely good hr tool for a small team that needs clean employee management. What it does not do is provide structured HR processes — formal review cycles, complex approval chains, or detailed permission control. Higher tiers add compliance alerts and access to certified HR advisors, but the underlying HR depth stays modest.
ADP goes further, though mostly by adding modules. Employee handbooks, HR forms, salary benchmarking, and an HR help desk appear as you move up the tiers. On HR Pro, you get a named specialist. The trade-off is that these often live in separate places, so your hr team ends up moving between areas of the system rather than working in one.
Gusto includes time tracking built into Plus and Premium and offers it as an add-on for Simple. Hours flow straight into running payroll. Benefits administration covers health, dental, vision, and 401(k) through Guideline. Gusto acts as your broker at no platform fee in the states where it is licensed, keeping your own broker costs at $6 per eligible employee per month.
ADP offers deeper time tracking, scheduling, and attendance controls, which matter more for shift-based or multi-location teams. Benefits administration is broader, too, with more retirement and insurance options, but almost everything is quoted separately.
Both handle payroll tax compliance properly. Gusto files automatically and sends compliance alerts before deadlines. In April 2026, Gusto acquired Mosey, a compliance infrastructure company, which strengthened its state-by-state regulatory tracking.
ADP’s compliance support goes wider: labor law, multi-state requirements, and advisory services on request. If you operate across many states or in a regulated industry, this is the clearest reason to pick ADP.
Gusto integrates with QuickBooks, Xero, FreshBooks, Slack, and a solid set of small business tools. ADP has a larger marketplace and stronger API infrastructure, which matters more at enterprise scale.
Both have added AI assistants over the last two years, and by 2026, they are a real part of the pitch rather than a demo.
| Criteria | Gusto Gus | ADP Assist |
|---|---|---|
| Answers HR and payroll questions | Yes, in plain language | Yes, across Workforce Now, Global Payroll, and Lyric |
| Payroll anomaly detection | Yes — flags unexpected amounts before you submit | Yes — flags variances and missing tax IDs |
| Executes actions | Some — pulls reports, approves time off, assigns raises | Surfaces information; ADP emphasises human review |
| Reach outside the platform | Available as an app inside ChatGPT since January 2026 | Within ADP products |
| Best fit | Small business admin automation | Larger HR and payroll environments |
Gus is the more hands-on of the two. It can carry out tasks, not just answer questions, using a confirm-before-executing pattern. ADP Assist leans the other way on purpose: it draws on ADP’s dataset of 41+ million employee records to spot problems and explain them, but ADP is explicit that it surfaces issues rather than acting on its own.
For most small business owners, Gus is the more immediately useful of the two. For a large HR team managing payroll across states, ADP Assist’s anomaly detection is worth more.
Rather than a generic pros list, here is how I would decide based on where you actually are.
A concrete version of the same thing: if you have 12 employees in one state and want payroll live this week, Gusto is the easier call. If you have 180 people across five states with different labour rules, ADP becomes the more defensible choice even at a higher cost and a slower start.
If your business runs on a specific point-of-sale system, it is also worth checking whether that vendor has its own option — Square Payroll, for example, is often cheaper for teams already using Square.
There is a third situation worth naming. Sometimes payroll is already handled fine by an accountant, a bookkeeper, or a tool you are happy with, and the actual mess is everything around it. Employee records in three spreadsheets. Onboarding that depends on which manager remembers the checklist. No clear picture of who is off next week.
Both Gusto and ADP are payroll-first systems with HR layered on top, so neither solves that problem cheaply. That is the gap Thrivea is built for.
Thrivea is an HR-first platform. Core HR — employee records, org charts, documents, internal communications, and workflow automation — is free forever, with Performance Management and PTO Tracking available as paid modules at $30 per 50-user block.
Thrivea introduced an AI governance module in 2026. It connects to Claude, ChatGPT, Cursor, Codex, and Slack through MCP, so you can ask questions about your people data or trigger HR tasks from wherever you already work. Every action that changes data asks for human confirmation first.
The honest limitation: Thrivea has no payroll. If running payroll is why you are here, it is not a Gusto alternative for you. If payroll already lives somewhere else and the HR side is what is breaking, it is worth a look.
| Gusto | ADP | Thrivea | |
|---|---|---|---|
| Payroll | Built-in, strong | Built-in, enterprise-grade | None |
| Core HR | Basic | Capable but spread across modules | Core of the product |
| HR workflows | Limited | Possible, heavy setup | Built-in, no-code |
| Pricing | Transparent, per employee | Custom quote | Free Core HR, modular paid add-ons |
| Best for | Small business payroll | Complex payroll and compliance | Growing teams needing HR structure |
Gusto and ADP are both good at payroll processing. The question is what kind of complexity you are buying for.
Gusto wins on simplicity, transparent pricing, and speed. It is the right answer for most small business owners who want payroll and basic HR handled without a project. ADP wins on depth, compliance, and scale, and it is the right answer once payroll gets genuinely complicated — provided you have someone to run it.
And if you read all of this and realised payroll was never really your problem, that is useful information too. The gap is often not in how you pay people, but in everything around it.
| TRY IT FREE Thrivea’s Core HR — employee records, documents, communications, and workflow automation — is free forever. If payroll already lives somewhere else, this is where the rest of your HR can live. Start for free and see how it works! |
For a small business running single-state payroll, Gusto is better; it is simpler, faster to set up, and cheaper. For multi-state payroll, higher headcount, or complex compliance, ADP is better. Both file payroll taxes correctly, so the difference is complexity, not accuracy.
No. They solve overlapping problems but are built for different companies. Gusto is a payroll and HR platform aimed at small businesses, with published pricing and self-serve setup. ADP is a much larger payroll provider with separate products for small businesses (RUN), mid-size companies (Workforce Now), and enterprises (Lyric HCM), all sold through custom quotes.
Usually, yes, for smaller teams. Gusto starts at $49/month + $6 per person and publishes every tier. ADP quotes case by case, and third-party estimates for RUN Essential put it near $79/month + $4 per employee. At larger headcounts, the comparison narrows and depends heavily on which modules you add.
It is one of the strongest options for U.S. small businesses, and its ease of use and pricing transparency are genuinely better than those of most competitors. It is not the best choice for complex multi-state payroll, large enterprise needs, or heavy international hiring.
It depends on the segment. In small business payroll, Paychex and Gusto are the closest competitors. At the mid-market and enterprise level, Workday, UKG, and SAP SuccessFactors compete with ADP more directly.
Yes. Both calculate, file, and remit federal, state, and local payroll taxes. This is core to both platforms, not an add-on.
Gusto, clearly. Cleaner interface, faster setup, less to configure. ADP is more capable but takes longer to learn, and Workforce Now, in particular, gets criticism for permissions and navigation.
CharlieHR is HR software built for small UK businesses that need to run people operations without hiring an HR team. Charlie also changed shape over t...
For a long time, I ran employee records out of spreadsheets. It worked at first. Names, contracts, time off, performance notes, all sitting in tabs an...
Choosing between Deel vs Rippling isn’t as simple as picking the tool with more features. I’ve noticed they’re built with different priorities i...